Digital product & operations partner · Den Haag & Prishtina
We assemble dedicated teams — engineers, designers and customer-experience specialists — and put them to work on your software, mobile apps, commerce platforms and support floor.
Trusted by retailers, operators and scale-ups worldwide
Services
Every practice is staffed from the same bench, held to the same hiring bar and run by a named delivery lead. Start with one; most clients add a second within a year.
Platforms that survive contact with real users.
Web platforms, internal tools and APIs built to be maintained for years — type-safe, observable, accessible and fast enough that nobody notices the infrastructure.
iOS and Android products people keep on the home screen.
Native and cross-platform apps engineered for the constraints that actually matter on mobile — cold-start time, offline behaviour, battery, store review and the long tail of devices.
Storefronts measured in conversion, not compliments.
Headless storefronts, marketplaces and B2B commerce platforms — built around checkout performance, merchandising control and the operational plumbing behind the order.
A support floor that sounds like your company.
Multilingual inbound, outbound and omnichannel customer operations run from our Prishtina floor — with the workforce management, quality programme and AI assist layer that keep quality high as volume grows.
AI that survives an evaluation, not just a demo.
Assistants, retrieval systems and workflow automation built on Claude, OpenAI and open models — with the evaluation harness, guardrails and cost controls that make them safe to put in front of customers.
Contracts that hold value and survive an audit.
Smart contracts, wallets, indexers and token infrastructure — engineered for the standard that applies when code holds other people's money.
Design that reduces the amount you have to build.
Discovery, product definition, interface design and design systems — aimed at the shortest path from a real user problem to something worth engineering.
Find it before somebody else does.
Application and smart-contract security review, penetration testing, QA automation and the compliance groundwork European companies are now asked to evidence.
Team building
We do not sell hours from a resource pool. We design a team against your roadmap, you interview every person, and the same faces stay from kickoff to handover.
Days 1–3
We model the team against your roadmap before we name anyone: which roles, what seniority mix, in what order, and where the single points of failure are.
Days 4–12
Candidates come from our standing bench first, then from an active pipeline in each discipline. Everyone passes the same technical gate our own engineers passed.
Days 12–16
You meet every person before they join your team, and you have the final say. We have never insisted on a placement a client was unsure about.
Days 17–21
Access, environment and security onboarding finish before day one. First production commit inside five working days, paired with a senior for the first sprint.
Ongoing
A delivery lead owns the cadence and reports weekly. Growth plans, guild reviews and bench cover keep the team stable rather than merely busy.
Month 12+
We plan the exit at kickoff. Documentation, shadowing and a formal transfer window mean the team you rely on can become the team you employ.
Every model comes with a named delivery lead, weekly written reporting and a replacement guarantee in the first two weeks.
Practice detailTeams with in-house engineering that need capacity or a missing skill.
3 months, rolling
Owning a product line end-to-end with a stable, named team.
12 months+
Support, retention and back-office operations with contractual SLAs.
6 months+
Standing up your own engineering office in the region.
12–24 months
We keep senior people on the bench between engagements, paid. It is expensive, and it is the only reason a shortlist can exist in seventy-two hours.
The core of every product team. Strict-mode TypeScript, infrastructure as code, on-call literacy.
Cross-platform by default, native where the product depends on platform depth.
Our own floor in Prishtina — employed, trained and coached in-house across six languages.
Design that ships as tokens and components, mapped to the code your engineers write.
Eval-first delivery. Every model change is scored before it reaches a customer.
Audit-first Solidity, account abstraction and on-chain data infrastructure.
Embedded in delivery, not bolted on at the end of it.
One accountable owner per engagement. Weekly written reporting, no exceptions.
The person you interview is the person who ships. We do not rotate staff to balance our utilisation, and we do not present CVs we cannot actually deliver.
Certification, conference and learning budget carried by us. Every specialist has a growth plan reviewed quarterly, and guild time protected in the calendar.
Client teams are staffed from the same pool and to the same standard as our internal work. There is no B-team, and there are no juniors learning on your timeline.
94% of specialists are still on the same account twelve months in. Continuity is the cheapest quality mechanism there is, so we protect it contractually.
“Half the people we place end up on the client's payroll. That is not a leak in the model — it is the model.”
How we work
They apply to every practice — software, mobile, commerce and the support floor. They are not aspirational; we turn down work that does not fit them.
You interview every person before they join, and the same faces stay to the end. There is no resource pool behind the curtain and no rotation to balance our utilisation.
Everyone who touches your product has shipped one before. One hiring bar across all nine practices. No juniors learning on your timeline, and no B-team for client work.
You see working software and live service-level numbers, not slides. If we cannot demo it, we have not built it — and the delivery report says so in writing every Friday.
Documentation, shadowing and a transfer window are scoped on day one. After twelve months, any specialist on your team can move to your payroll at no fee.
Selected work
A sample from the last twenty-four months across commerce, mobile, customer experience and platform work. Some clients prefer not to be named publicly; those are available on request.
Helio Energy
A React Native app for solar installers working in basements and rural sites with no signal. Local-first data model, durable job queue and photo evidence capture that syncs whenever the phone finds a network again.
-42%
Job completion time
Squad of 4 - 12 weeks
Meridian Telecom
Stood up a 22-agent pod across four languages in six weeks, replaced the routing logic, and added an AI assist layer that drafts responses and summarises calls. Service level moved from missed to contractually exceeded within one quarter.
82/20
Service level achieved
Pod of 22 + 3 leads
Atlas
An ERC-4337 wallet with passkeys, social recovery and sponsored gas. iOS and Android shells around a shared React Native core, audited before mainnet and shipped with on-chain monitoring from day one.
5.2k
Wallets activated
Squad of 4 - 11 weeks
Neurochain
Designed the agent runtime, the attestation registry and a usage-metered billing layer with a full evaluation harness. Agents publish capabilities, clients pay per call, and every run is traced and replayable.
62k
Agent calls / week
Squad of 4 - 14 weeks
Kestrel Logistics
A multi-tenant operations platform for a freight broker, migrated from spreadsheets and a legacy Access database without pausing dispatch. Strangler-pattern rollout behind feature flags, one region at a time.
0
Hours downtime at cutover
Dedicated team of 6 - ongoing
Process
Every engagement runs the same way, whether it is a mobile app, a commerce replatform or a support floor. Predictability is the product.
A paid, time-boxed sprint. We map the problem, talk to your users, and write the specification the team will actually build against — including what we are deliberately not doing.
We design the team before we design the system: which roles, what seniority, in what order. You interview everyone. A named squad is live within twenty-one days.
Technology choices, threat model, integration map and an infrastructure cost envelope — with a build plan broken into demoable milestones you can plan a board meeting around.
Two-week cadence, demo every sprint, written delivery report every Friday. Quality gates run in the pipeline so 'done' means shipped rather than merged.
Release management, monitoring and an on-call rota. We stay on as your engineering and customer-operations function for as long as it is the right answer.
Documentation, shadowing and a formal handover window. After twelve months, any specialist on your team can convert to your payroll at no fee.
Engagement
No time-and-materials open cheques and no minimum-term traps. Pick the model that matches your certainty, and change it when that changes.
A shaped brief, a fixed price and a date. Best when the outcome is clear and you need a number to put in front of a board.
A named squad working only on your product, billed monthly. Best when the roadmap is longer than the brief.
We run a function for you against agreed service levels — customer experience, platform operations or both.
Industries
We work in domains where we have shipped before, because domain knowledge is what makes a three-week ramp possible. If yours is not here, say so — we will tell you honestly whether we are the right firm.
Direct-to-consumer brands, marketplaces and B2B wholesale platforms.
Payment rails, lending platforms, treasury tooling and stablecoin settlement.
Multi-tenant products, developer platforms and internal tooling at scale.
Fleet, field-service and last-mile products where offline is the normal state.
High-volume customer operations, self-service portals and billing journeys.
Protocols, wallets and tokenised asset infrastructure that has to survive an audit.
Clients
Every quote is from a client we still work with or handed over to cleanly, and links to the case study it came from. References available on request.
The replatform went live on a Tuesday morning and organic traffic did not move. Checkout conversion did - up thirty-one percent by the end of the quarter.
Our engineers work in basements with no signal. Blocify was the first team that treated that as an architecture problem instead of an excuse.
They took over a support operation that was missing every service level and had it exceeding target within a quarter. What surprised me was the monthly report telling us which product bugs were generating the calls.
We hired two of their engineers onto our own payroll after fourteen months. There was no fee and no awkwardness - they had planned for it from the first conversation.
The evaluation suite is what sold me. I have seen a lot of AI demos; this was the first time anyone showed me a score before asking for a budget.
We interviewed nine people over two weeks and had five of them writing code in the third. A year on, the same five are still here - that continuity is worth more to us than the day rate we were comparing.
Locations
Commercial in Den Haag. Engineering, design and the customer-experience floor in Prishtina. Everyone is employed by us — no subcontracting, no outsourcing handoff, one standard.
Client partnerships, engagement design and commercial.
Strategy · Partnerships · Commercial
Engineering, design, QA and our own customer-experience floor.
Engineering · Design · Customer Experience
Blocify LLC, for clients who prefer to contract with a US entity.
US entity · Contracting · Registered agent
FAQ
Direct answers, including the commercial ones most agencies make you ask twice.
We build dedicated teams and use them to deliver work across nine practices: custom software, mobile applications, e-commerce, call centre and customer experience, applied AI, blockchain, product design, and security and QA. Most clients start with one practice and add a second within a year.
Twenty-one days from signature to a named squad writing production code, for any discipline we already staff. That covers team design, sourcing, your interviews and onboarding. If you need something genuinely unusual we will tell you it is six weeks, and why.
Yes. You interview every person before they join your team and you have the final say. If someone is not the right fit in the first two weeks, we replace them at no cost.
That is the model. After twelve months on your engagement, any specialist can convert to your payroll with no transfer fee. Roughly half of the people we place end up employed by the client — we design for it rather than defend against it.
Three models: fixed-scope projects with a written specification and milestone invoicing; dedicated teams billed monthly per named specialist; and managed operations billed against agreed service levels. No time-and-materials surprises in any of them.
Den Haag for strategy, partnerships and commercial. Prishtina for engineering, design and the customer-experience floor. Everyone is on CET with a guaranteed four-hour overlap with US Eastern, and our CX teams run a follow-the-sun rota for 24/7 coverage.
Yes, and combining them is where the compounding happens. When the team that runs your support floor talks weekly to the team that ships your product, contact volume goes down instead of up.
You do, from the first commit. Work happens in your repositories under your organisation, or in ours with mirrored access and transfer at any milestone you choose. Customer data stays in EU-hosted systems under a signed DPA.
Get started
Send us the situation as it actually is. You get back a shaped engagement, a named team, a fixed timeline and a number you can put in front of a board.
A partner replies within one business day — with questions, not a sales sequence.